March on
March is where the magic is, no one ever said. But we’re telling you huh
Ladies and gentlemen - experience the magic of this month with these magnificent enhancements. Before we begin, we want you to know that this month was weaved around Customer Experience.
So here’s unleashing CX - The March Version
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NPS question weds Follow-up question ( A match made in SurveySparrow ) - We wanted to bring them together, for you! Truly refine your customer experience in just a toggle Toggle on - you glue the question to the follow-up. Toggle off - you break them into two (no heartbreaks here, we assure you.) Get those feedbacks rolling, y’all!
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Dropdown question type in NPS - Woohoo! Dropdown, scroll down and convenience ready (fire symbol) We know how much you loved the dropdown in other forms. We owe you this Leave no stone unturned to up customer loyalty & pump up your team. More power to CX!
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Answer piping, now a reality in NPS - Say what? Oh yes! Filter your customer’s choices and get closer to them. Pipe their choices and touch their hearts, the right way Sounds so fulfilling, doesn’t it? Go for piping, today!
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Have you ever thought - It would’ve been amazing if NPS surveys could be shared via Slack! Yes or no, here we come Slack share now enabled in NPS. Share surveys & get direct replies, all in Slack. There’s more - send a copy of responses to a user/channel. Score!
Amazing CX delivered. That’s all for this month’s magic.
Stay tuned for more. Meanwhile, take care and stay amazing
Lots of magic mixed with true love,
Team SurveySparrow.