Manage Customer Responses using Ticket Management

Channel responses into tickets using Ticket Management

Ticket Management lets you close the feedback loop for your survey responses based on the priority level and enables you to assign the responses to your teammates effortlessly. You can create actionable items required to resolve the ticket and track them regularly with our in-built system.

1. Create New Ticket from Survey Responses

2. Pass information to your internal team to take complete ownership of the ticket.

3. Notify and get notified at every stage of the ticketing lifecycle using email notification.

:loudspeaker: More details about Ticket Management and email notification.

Thus you can Power up your close-the-loop program efficiently using SurveySparrow Ticket Management.

Feel free to reach us for any queries/suggestions.