Would you like to have the response you received for your feedback displayed on your Freshdesk ticket?

[SurveySparrow_Support]

This can be accomplished using a webhook.

The callback URL to use is: https://surveysparrow5110.freshdesk.com/api/v2/tickets/{variable_ticket.id}/notes

The payload should include the following JSON data:

{
"body": "Received feedback from a customer regarding this ticket, and the rating is: {question_7438024}"
}