Assign real-time actions based on the NPS survey responses using workflows.
Using NPS workflows you can
Send Follow-up emails based on the condition. That is enabling the Follow Up Question by Rating Toggle lets you trigger the follow-up emails to promoters, passives, and detractors based on their score in the NPS Survey.
Share Promoter responses in your Sales slack channel.
Automatically create a case for Detractor responses and close the loop effectively using case management.
Visit our help page for more details.
