I started with the free subscription but upgraded to the Basic subscription which should allow me 500 responses/month. But I still have locked responses.
Please help unlock these responses.
Thank you
Hi Albrakecma,
Welcome to the community 
Incredibly sorry for the inconvenience. We have unlocked the responses on your account.
Happy Surveying!! 
hi there, my name is Joel Kpodo Nash and i am part of the Electoral commissioner in my School. I used survey sparrow to gather data for our coming elections and it seems some responses are locked. I was tasked to look out for the best survey app out there to be used for this year election. I came up with it but before i can present the Online Poll I did with Servey sparrow i have to get access to the responses so that i can convince my team to buy a subscription for the elections itself. please help me by allowing the locked responses to reflect on the Report Section so that I can show it to them.
Hello Joel,
Welcome to the community! 
Our team will reach out to you via email shortly regarding this matter.
Thank you.
