Email Notifications for forms aren't working

Customer Experience (All Surveys)
1

I can't get my form to send a contact notification to the survey participant. No matter the email I put in the form. I have tested them all.

Yes the field in the To: box is {contact.email}

Yes the email field in the contact form is Email

Any help is greatly appreciated

2

Hello,

Welcome to our community! :wave:

I would greatly appreciate it if you could provide me with access to your account. To do so, please navigate to Main Settings > Account Access > Approve Account Access.

Once we have access, we will conduct further debugging and get back to you with our findings.

Thank you for your cooperation. :slightly_smiling_face:

3

This has been done now. Thank you for any help offered.

Michael (Mike) Oliver

Senior State Organiser
National Tertiary Education Union – QLD

m: 0438 866 783

<img width="200" height="78" style="width:2.0833in;height:.8125in" id="Picture_x0020_4" src="//cdck-file-uploads-europe1.s3.dualstack.eu-west-1.amazonaws.com/business20/uploads/surveysparrow1/original/1X/ef7bb9178cc4dc9ae6ec806d71f268c7a4694eab.jpeg" alt="A picture containing text, clipart

Description automatically generated">

The best thing you can do to get more #SecureJobs and #HealthyWorkplaces in higher education is to join the NTEU – the only union for all university staff. www.nteu.org.au/join

I grew up in a house on the banks of Norman Creek (Kulpurum) which is Coorparoo Clan land. The land was taken.

4

Hi Mike,

Thank you for the access. We will review it and get back to you via email soon. :grinning: