Blocked responses

I upgraded to the Basic plan from a Trial, which should give me up to 2,000 responses. The system still has locked 8 responses to my survey. I need to fix this ASAP?

Hi there,

Welcome to the community!! :wave:

Regarding your account, I hope our support team has been in touch with you and successfully unlocked the responses. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you. :smiley: