Hi There, new to the business plan: When people share the survey on whats-app the "Free sparro [...]

Customer Experience (All Surveys)
1

Hi There, new to the business plan: When people share the survey on whats-app the "Free sparrow image and text comes up" this should not be the case as the business plan allowed for white labeling for my business - how do I fix this please??

2

Hi there,

It looks like you haven't added a Thank You to the survey. Try adding the same from your survey builder. By adding a Thank You page, you can show your respondents a custom message at the end of the survey, and even redirect them to an external website if you want.

I hope that helps.

Happy survey-ing!