Delete my account

Customer Experience (All Surveys)
1

I don't want this account. Please delete it and remove all of my information.

2

Hi There,

Sure, would you mind sharing the account URL to be deleted in the format, https://domain.surveysparrow.com/ just to ensure that we are deleting the right account?

3

I was able to delete that account but this community account still persisted (but for reference, giresearch.surveysparrow.com was the url). I could not find any option to delete this one.

Thanks

4

Hi,

As per your request, we have de-activated the account. Drop an email if you want to re-activate in the future.

:wave:

5

Hey, I'd like to delete my account as well.
unikassel.surveysparrow.com is the URL

Thanks!

6

Hi There :wave:,
We have deleted the account, even though it was hard to see you go.
Hope you will consider us in your future survey requirements.

Cheers
J

7

Hi, I'd like to delete my account as well. sbbpar.surveysparrow.com is the URL. Thanks!

8

Hi Christine :wave:,
We have deleted the account, even though it was hard to see you go.
I hope you will consider us in your future survey requirements.

Cheers
Jay

9

https://debberinaa.surveysparrow.com/

would love to delete my account also

10

Hi There, Sorry to see you go!
We have deleted your account. Kindly reach out to us if you have future survey requirements. We will assist you.

Regards,
Eniya.

11

Hi there, I'd like to delete my account too. Here is my username.

foodandmood.surveysparrow.com

12

Hi @mkapoorpabrai ,

Thank you for contacting us; the account has been deleted.
You will be missed :confused:
We are happy to help you in any way we can.

13

Please delete my account as well.
Thank you

janenberger.surveysparrow.com

14

@jan.partsch

Thank you for contacting us; the account has been deleted.
You will be missed :confused:
We are happy to help you in any way we can.

15

I used the trial version, and it worked fine. So, just now I bought the $99/month version. When I logged back in. the site told me "to use CX, upgrade". That's what I was doing with the trial! I need to send the survey today, and it's a weekend and there is no one home when talking to Harris, so I would like to cancel today and get a full refund. Sorry, I just don't time for this nonsense.

16

@Jsmallwood

I apologize for the confusion and frustration you have experienced with our service. I understand that you have recently purchased the $99/month version but are still unable to access the full features. In light of this, I would be happy to assist you.

In order to assist you better, could you please provide me with the account URL or account email address associated with your purchase?

Thank you for bringing this to our attention, and please let me know if there is anything else I can do to assist you.

17

The email is jsmallwood@traveloutlook.com.

18

Hello @Jsmallwood,

Thank you for providing the necessary details. I have reached out to you through email. Please respond at your earliest convenience and we will move forward accordingly.

Best,
Jay

19

I have not seen an email from you, and I have checked quarantine and spam filters. We don't need to converse - please confirm that you have credited me for $1188. Thank you. John

20

Dear John (@Jsmallwood),

Thank you for providing us with your email address. We have observed that you are currently subscribed to our Business Yearly plan. We will move you to our CX Basic plan.
This plan is designed to address any issues you may be encountering.

Please let us know if you would like to proceed with this.
Once we receive your confirmation, we will implement the necessary changes and notify you.

We look forward to hearing from you soon.