Platform Downtime: Stay Informed and Assured | SurveySparrow

We are currently experiencing a minor problem on our side, resulting in the platform being temporarily unavailable. Please rest assured that all your data and responses are safe and secure. I want to assure you that we are working diligently to resolve the issue and will have the platform back online as soon as possible. We truly appreciate your patience during this time.
For updates on the status of our platform, please visit our status page at:

We are delighted to inform you that our platform is now up and running smoothly. After diligently resolving the technical issue, we have successfully restored the service. You can now access all features and functionalities as usual.
We greatly appreciate your patience and understanding during the temporary downtime. Your data and responses remain secure throughout the incident, and there is no impact on their integrity.
While the service is fully operational, we understand that you may be curious about the root cause analysis (RCA) for the disruption. We value transparency and want to provide you with a comprehensive explanation. Our team is actively investigating the issue, and we will keep you informed about the findings and preventive measures we plan to implement.
To stay updated on the progress and receive RCA updates, please visit our status page at We will post regular updates there, ensuring you have the latest information.
Thank you for your continued support and understanding. We strive to provide you with a seamless experience, and we are committed to resolving any issues promptly. If you have any further questions or concerns, please don’t hesitate to reach out to our support team. :smiley: