Every time I touch my survey, it starts throwing "deceptive survey ahead" warnings.
I ran a test survey to a couple of emails. It worked okay for a while, but at the last recipient, the received the "deceptive survey ahead" warning.
I understand the need to prevent phishing, but this program is of no use to me if keeps throwing these warnings. My customers will think I send the survey to hack their computers.
Tech support is gone for the weekend, Very frustrating.
Hi @raskijerry,
Thank you for reaching out to us.
I apologize for any inconvenience you may have experienced.
To better assist you, could you please provide me with the link to your survey? This will allow us to investigate the issue further.
On another note, I would like to emphasize that our system is designed to automatically detect and prevent potential phishing attempts. Since you are collecting personal information, such as email addresses, it is crucial to be aware of phishing threats and take necessary precautions to protect yourself and your users. For more information on phishing and how to avoid it, you can visit the following link: https://help.surveysparrow.com/what-is-phishing-and-how-to-avoid-it
Additionally, it would be helpful if you could share your account URL with us. This will enable us to verify your account and ensure the accuracy of our assistance.
Thank you in advance for your cooperation.
Cheers
Jay
