Hanan SurveySparrow Team

167

Hey! 

Oh :/ 

Not sure what went wrong there. Could you please try sharing the long URL instead? 

If the issue still persists, kindly reach out to us via chat please. 

Thanks in advance!

Hello! 

We would recommend you include a text input question type as the next question please. Our aim is to make Surveys more conversational! ;) 

Hello there,

Yes, on the Basic plan we do have limit of 100 surveys that can be created and 1000 Responses Per Month. 

Do let us know if we can help you with anything else please! :)

You may mark it as required from the Build Page. 

Here is a screenshot for you reference:

Hello!

Our Business Plan includes all White labeling options :)

Hello :) 

You may Clone/Duplicate the survey and the section will be added onto a new survey, you may delete the rest of the questions please.

Hope that helps!

Hello Badar,

Thank you for reaching out to us. Could you help us with the survey name you are referring to please?

Hello Christian,

Hope you are doing well

Kindly go to the Billing page > Upgrade > Choose the exact same plan that you are on > Enter the new card details :) 

Hope that helps! 

Hi there,

Yes, the description as well as the OG image can be edited from here : 

Hope that helps!

Hello there,

Do you mean the change in the email address is not being saved? Could you please enter the email id and then press on the 'Enter' key > Click on 'Save'

We believe that will help! :)

Hello,

Thank you for reaching out to us. Yes, the contact form and the fields in the contact form may be be marked as required or not required.

Here is a screenshot to help you understand better :)

Hope that... (More)

Here is an article on Multlingual Surveys, you may refer to this please! :)

https://community.surveysparrow.com/topic/multilingual-surveys35

Hello there,

Could you please help us with your Account details and when exactly does this page pop up? We can definitely work on resolving this for you.

Thanks in advance :)

Thank you for writing to us!

We would recommend MailChimp, Sparkpost and Sendgrid :)

Hope that helps!

Hi Donna,
Thank you for reaching out to us. We have made few changes from our end. Could you please check once again. If the issue still persists please leave us a message on support@surveysparrow.com. 

Hello there,
As of now, we do not have the option to display the scores as a percentage. We believe it is a good ask, will definitely forward it to the team :) 

Hi Chris,

Yes, it is possible to include a downloadable link within your survey. You simply select the question text and include the link. Let me help you with a screenshot there: 
 

Hi there,

After creating a Section to include the next question within the section and have the headings displayed, please click on Next, add questions within the section.

Hope that helps!
 

Yes, it is possible. You may request your account manager to activate the feature for you please. :) 

Hi there,
Thank you for reaching out to us.
Yes, the Basic plan does not include offline surveys.
To carry out offline surveys, you may purchase an offline device priced at $10/month as an add-on to your existing paid subscription... (More)