What is a contact form?
A contact form is a medium through which website visitors can reach out to a company whilst providing their contact details such as name, email address, phone number, etc.
Website visitors can provide feedback and... (More)
The How-To guide for experience management. Informative articles to help you every step of the way - be it for Customer Experience, Employee Experience, or Product Experience.
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Customer Satisfaction or CSAT is a widely used metric that determines your customer’s satisfaction with your brand. It is one of the essential parameters that are involved in creating an effective customer experience management (CEM) system.... (More)