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Frequently asked questions about SurveySparrow

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How do I create a Sub Account?

SurveySparrow helps you manage all users under one roof. Each user or team can have sub accounts to manage surveys independently under just one parent account. With sub accounts, you can keep survey data safe and access all accounts from... (More)

How can I change my survey URL?

To change your survey URL, from your builder page, click on survey icon. Now under survey settings you may change the url and click on update to use the new url.

Refer to the example below:


How do I include my first survey question in Email?

You can include the first question of your survey using Email Share. This offers a more engaging experience to respondents and can help boost response rates.

Here's how it works:

  1. On your survey, go to Share and select Send Email.... (More)

How do I customize my Thank You page?

You can customize the Thank You Message which contains a Header block and a Text block. With the help of an in-place editor, you can edit messages in both header and text blocks.

If you are using Premium Plan, it... (More)