# Why do the result shows incorrect responses compared to actual answer? All the questions in my \[...\]

**URL:** <https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394>\
**Category:** Customer Experience (All Surveys)\
**Created:** [November 12, 2020, 2:13am UTC](https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394 "2020-11-12T02:13:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chautuantran](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@chautuantran](https://community.surveysparrow.com/u/chautuantran)\
**Post date:** [November 12, 2020, 2:13am UTC](https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394/1 "2020-11-12T02:13:35Z")

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Why do the result shows incorrect responses compared to actual answer? All the questions in my survey are required, but results shows that some answers are skipped by respondents. I have asked some friends to help out and cross-checked with them, everybody did answer all the questions but the result show that some answers are "Not answered" and some are "Skipped by respondents". Point is, these questions are regular non-logic required questions. So I can rule out the logical issue. Is there something wrong with my setting or some bugs in the survey? ![](https://s3.amazonaws.com/community.surveysparrow.com/1626445111540 __f0ed50a66e460944c75e559e0b58632e7f0bde1fbc334e78__ 5fac9a4fb2b15f778cf65431)

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**Author:** ![Sid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/sid/32/80_2.png) [@Sid](https://community.surveysparrow.com/u/Sid)\
**Post date:** [November 12, 2020, 3:18pm UTC](https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394/2 "2020-11-12T15:18:53Z")

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Hi there,   
  
Thank you so much for bringing this to our notice. This is a bug. Our Engineers have already started working on fixing this. We will keep you posted.   
  
Stay safe.

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**Author:** ![yvonnespaltman](https://avatars.discourse-cdn.com/v4/letter/y/f14d63/32.png) [@yvonnespaltman](https://community.surveysparrow.com/u/yvonnespaltman)\
**Post date:** [November 17, 2020, 10:47am UTC](https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394/3 "2020-11-17T10:47:18Z")

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When will this be fixed? The bug has been known for days now and the problem is still persisting. I already lost 4 responses because of this…

Please let us know when - and if - this will be fixed. Otherwise, I’ll start using an other, more reliable, tool.

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**Author:** ![hanan](https://avatars.discourse-cdn.com/v4/letter/h/b77776/32.png) [@hanan](https://community.surveysparrow.com/u/hanan)\
**Post date:** [November 17, 2020, 1:31pm UTC](https://community.surveysparrow.com/t/why-do-the-result-shows-incorrect-responses-compared-to-actual-answer-all-the-questions-in-my/1394/4 "2020-11-17T13:31:12Z")

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We are sorry to hear that you lost responses. Our team has already worked on the fixed and it has been deployed as of now. Do let us know if we can help you with anything else at [support@surveysparrow.com](mailto:support@surveysparrow.com)