# Release Notes | August

**URL:** <https://community.surveysparrow.com/t/release-notes-august/1581>\
**Category:** Announcements\
**Created:** [August 13, 2021, 12:27pm UTC](https://community.surveysparrow.com/t/release-notes-august/1581 "2021-08-13T12:27:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Kaushik\_Vikram\_Balaji](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/kaushik_vikram_balaji/32/77_2.png) [@Kaushik\_Vikram\_Balaji](https://community.surveysparrow.com/u/Kaushik_Vikram_Balaji)\
**Post date:** [August 13, 2021, 12:27pm UTC](https://community.surveysparrow.com/t/release-notes-august/1581/1 "2021-08-13T12:27:47Z")

</div>

Figure out what works best, do more of that, and keep doing it better. And, this month we have some sleek updates & upgrades for you to help refine your SurveySparrow experience.

**Enhancements & Upgrades**

- [Answer Piping](https://help.surveysparrow.com/answer-piping) is cool. Everybody agrees on that. And, that’s exactly why we’ve enabled it on Offline surveys as well. Internet-free doesn’t mean no swag!

- Automation is the next best thing after sliced bread, wouldn’t you agree? With this new update, you can [automate NPS responses](https://help.surveysparrow.com/create-cases-automate-responses-using-nps-workflows) to reach the right person/team. Say bye-bye to manually ensuring your responses are accounted for.

- What’s the point if you can only view, but not truly access it. [Executive dashboards](https://help.surveysparrow.com/executive-dashboard-2) will help you pull survey data from multiple sources and present it in a visually appealing way to help you uncover actionable insights. You know that already. But now, you can download individual widgets in JPEG or PNG formats, in a click! Share it with your team, show them off in your next presentation, and whatnot!

- And, last but not the least, you can now [import responses](https://help.surveysparrow.com/importing-survey-responses) for your NPS surveys. What does that mean? It can help you upload survey responses as a file and generate reports, just like that!

**Integrations of the month**

- Our [Slack integration](https://help.surveysparrow.com/integrating-surveysparrow-with-slack) has been updated to include our NPS Solution. Want to trigger an NPS Survey? You can! Want to automate NPS responses to reach a slack channel/user like your support or service team? You absolutely can!

- We know you’ve been waiting to include Classic surveys on [Intercom integration](https://help.surveysparrow.com/triggering-nps-surveys-on-intercom-chat). That’s live too!

**SparrowCast of the month**

Try the best tips, to engage your customers during these tough times and uncertainties, from [Maranda Ann](https://surveysparrow.com/sparrowcast/customer-engagement-during-times-of-crisis/), Swiftly.

![](https://lh3.googleusercontent.com/PO_FARcAOJtFZl_Io-LMA5DX7WWj-1s-NhU-5MVeD_z-FX42ZQz6j8-D71ty6GNEA7PHiSPBmEGcHy3thMNG5k7clcr0jSAIL8zQNFZLYKczIsKKCokzZhV1BkOgmgz-T1Qpqhr3)

Alright! That’s it for this month 🙂

Will see you in the next one.

Until then, stay safe and have an amazing August!
