# Problem with API requests\_limit exceeded

**URL:** <https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711>\
**Category:** Customer Experience (All Surveys)\
**Created:** [September 23, 2021, 4:39am UTC](https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711 "2021-09-23T04:39:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Teamwisely](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@Teamwisely](https://community.surveysparrow.com/u/Teamwisely)\
**Post date:** [September 23, 2021, 4:39am UTC](https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711/1 "2021-09-23T04:39:25Z")

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Hi.  
I'm using surveysparrow api to change the survey condition, 72 times a day, and 3 times an hour.  
What I saw in API Documentation is that API Call limit is 120 calls per hour and 1000 calls per day.

However, I got an error code 429, which means api call limit is exceeded.

Can you solve this problem?

Thanks,

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**Author:** ![Avinash\_Kumar](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/avinash_kumar/32/82_2.png) [@Avinash\_Kumar](https://community.surveysparrow.com/u/Avinash_Kumar)\
**Post date:** [September 23, 2021, 5:18am UTC](https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711/2 "2021-09-23T05:18:54Z")

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Hi There,

Thanks for reaching out to our community page. I hope you are doing great today.

In [Free plan](https://surveysparrow.com/pricing/#personal) we provide 100 API calls per day.

May I please know your registered email ID with Surveysparrow?. So that we can get this checked on our backend system.

Looking forward to hearing from you.

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**Author:** ![Teamwisely](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@Teamwisely](https://community.surveysparrow.com/u/Teamwisely)\
**Post date:** [September 23, 2021, 6:44am UTC](https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711/3 "2021-09-23T06:44:14Z")

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Here’s my registered email ID.  
[indwisely@gmail.com](mailto:indwisely@gmail.com)

Thanks.

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**Author:** ![Jayesh\_Urath](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@Jayesh\_Urath](https://community.surveysparrow.com/u/Jayesh_Urath)\
**Post date:** [September 24, 2021, 8:01am UTC](https://community.surveysparrow.com/t/problem-with-api-requests-limit-exceeded/1711/4 "2021-09-24T08:01:23Z")

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Hey There,

Sorry for the delay, I will create a support ticket now and reach put to you via email.

Cheers  
Jay