# My initial trial ended late last which and we have reverted to a Free Plan for the time being \[...\]

**URL:** <https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425>\
**Category:** Customer Experience (All Surveys)\
**Created:** [June 29, 2020, 11:15am UTC](https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425 "2020-06-29T11:15:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anonymous1](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@anonymous1](https://community.surveysparrow.com/u/anonymous1)\
**Post date:** [June 29, 2020, 11:15am UTC](https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425/1 "2020-06-29T11:15:11Z")

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My initial trial ended late last which and we have reverted to a Free Plan for the time being and reduced our questions to 10 but our survey is appearing as closed now? Any way to resolve this?

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**Author:** ![Sid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/sid/32/80_2.png) [@Sid](https://community.surveysparrow.com/u/Sid)\
**Post date:** [June 29, 2020, 12:59pm UTC](https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425/2 "2020-06-29T12:59:46Z")

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Hi there,

It would be great if you could share your registered email ID so that we can check and resolve this as soon as possible.

Have a great day ahead!

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**Author:** ![Sid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/sid/32/80_2.png) [@Sid](https://community.surveysparrow.com/u/Sid)\
**Post date:** [June 29, 2020, 1:47pm UTC](https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425/3 "2020-06-29T13:47:17Z")

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It looks like you have already reached the quota limit of 100 responses and that’s why the survey has been closed. In order to collect more responses, you will have to upgrade to a paid plan.

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**Author:** ![cork\_county\_cricket\_club](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@cork\_county\_cricket\_club](https://community.surveysparrow.com/u/cork_county_cricket_club)\
**Post date:** [June 29, 2020, 1:28pm UTC](https://community.surveysparrow.com/t/my-initial-trial-ended-late-last-which-and-we-have-reverted-to-a-free-plan-for-the-time-being/1425/4 "2020-06-29T13:28:00Z")

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Hi there, registered email is [info@corkcountycricketclub.com](mailto:info@corkcountycricketclub.com)