# How to track where the respondent dropped off in the survey

**URL:** <https://community.surveysparrow.com/t/how-to-track-where-the-respondent-dropped-off-in-the-survey/2119>\
**Category:** Customer Experience (All Surveys)\
**Created:** [February 11, 2022, 10:59am UTC](https://community.surveysparrow.com/t/how-to-track-where-the-respondent-dropped-off-in-the-survey/2119 "2022-02-11T10:59:06Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![martin.motovsky](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@martin.motovsky](https://community.surveysparrow.com/u/martin.motovsky)\
**Post date:** [February 11, 2022, 10:59am UTC](https://community.surveysparrow.com/t/how-to-track-where-the-respondent-dropped-off-in-the-survey/2119/1 "2022-02-11T10:59:06Z")

</div>

Hello community. I would be interested to know, where in the survey the respondents dropped off. The idea is to re-visit the questions and determine, if they can be re-phrased, make them easier to understand and therefore answer.  
Any idea?

---

<div class="post-metadata">

**Author:** ![Wahab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/wahab/32/319_2.png) [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Post date:** [February 11, 2022, 12:29pm UTC](https://community.surveysparrow.com/t/how-to-track-where-the-respondent-dropped-off-in-the-survey/2119/2 "2022-02-11T12:29:25Z")

</div>

👋 martin,

Welcome to SurveySparrow Community.

You can navigate to the report section and create a custom report based on partially submitted responses. Below image for reference.

 ![partialsubmitted](https://europe1.discourse-cdn.com/flex013/uploads/surveysparrow1/original/1X/15614a56adb968cafbec13910c2febde739306ef.jpeg)

Then you can visit the particular question which was least answered and rephrase it accordingly. For example, in the below image Contact Form Question is being skipped by the respondents.

 ![partialsubmitted1](https://europe1.discourse-cdn.com/flex013/uploads/surveysparrow1/original/1X/70d38aac3f51c03088841a74ba343536adb9a258.jpeg)

**Note:** - This is applicable if you have enabled partial submission in your survey settings.

Hope this helps. Feel free to reach out for any clarifications.

Cheers.

---

<div class="post-metadata">

**Author:** ![Wahab](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/wahab/32/319_2.png) [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Post date:** [August 17, 2022, 8:07am UTC](https://community.surveysparrow.com/t/how-to-track-where-the-respondent-dropped-off-in-the-survey/2119/3 "2022-08-17T08:07:06Z")

</div>

## Update 📢

Hi @martin.motovsky

We have released **Drop-Off statistics** feature. more details are on this [thread](https://community.surveysparrow.com/t/survey-completion-rate-without-enabling-partial-submissions/2579).

Hope this will solves your issue. Feel free to share your feedback 🕶

👋🏽