# How do I change an email on my account?

**URL:** <https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591>\
**Category:** Customer Experience (All Surveys)\
**Created:** [August 17, 2021, 9:30am UTC](https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591 "2021-08-17T09:30:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Evgeny](https://avatars.discourse-cdn.com/v4/letter/e/a88e57/32.png) [@Evgeny](https://community.surveysparrow.com/u/Evgeny)\
**Post date:** [August 17, 2021, 9:30am UTC](https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591/1 "2021-08-17T09:30:25Z")

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We would like to change an email on our account but can not add a user until we upgrade the plan. We just want to change 1 for 1 emails. Any ideas?

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**Author:** ![Sid](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/sid/32/80_2.png) [@Sid](https://community.surveysparrow.com/u/Sid)\
**Post date:** [August 17, 2021, 12:40pm UTC](https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591/2 "2021-08-17T12:40:21Z")

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Hi Evgeny,

Can you please help me with the email ID to which you would like to change your primary email address into?

Cheers,  
Sid

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**Author:** ![aghastmoneky190](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@aghastmoneky190](https://community.surveysparrow.com/u/aghastmoneky190)\
**Post date:** [May 19, 2022, 11:11am UTC](https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591/3 "2022-05-19T11:11:59Z")

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Hi Sid

Can you help me with my email too please, if that is ok with you? I have the same situation as Evgeny.

Thanks  
Alto Design

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**Author:** ![SurveySparrow\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/surveysparrow_support/32/322_2.png) [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Post date:** [May 20, 2022, 8:39am UTC](https://community.surveysparrow.com/t/how-do-i-change-an-email-on-my-account/1591/4 "2022-05-20T08:39:49Z")

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👋 Alto Design

Can you please share your account URL and the new owner’s email to [support@surveysparrow.com](mailto:support@surveysparrow.com)  
Will make the changes and keep you posted.

Cheers  
J