# Extending trial period

**URL:** <https://community.surveysparrow.com/t/extending-trial-period/1722>\
**Category:** Customer Experience (All Surveys)\
**Created:** [September 28, 2021, 7:34pm UTC](https://community.surveysparrow.com/t/extending-trial-period/1722 "2021-09-28T19:34:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![michael](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@michael](https://community.surveysparrow.com/u/michael)\
**Post date:** [September 28, 2021, 7:34pm UTC](https://community.surveysparrow.com/t/extending-trial-period/1722/1 "2021-09-28T19:34:47Z")

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Hello, I received an email letting me know that my trial will end in three days. I am in the middle of beta testing a survey for my company. If all goes well we will definitely be paying for an account with SurveySparrow. However, I need about another week to be sure. The email said I can extend an additional five days. Could I please have this extension?

Thank you.

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**Author:** ![Kaushik\_Vikram\_Balaji](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/kaushik_vikram_balaji/32/77_2.png) [@Kaushik\_Vikram\_Balaji](https://community.surveysparrow.com/u/Kaushik_Vikram_Balaji)\
**Post date:** [September 29, 2021, 5:28am UTC](https://community.surveysparrow.com/t/extending-trial-period/1722/2 "2021-09-29T05:28:10Z")

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Hi Michael! We’re more than happy to extend your trial period 🙂 .  
Can you help us with your account URL or email id to do this for you from the backend?

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**Author:** ![Kaushik\_Vikram\_Balaji](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/kaushik_vikram_balaji/32/77_2.png) [@Kaushik\_Vikram\_Balaji](https://community.surveysparrow.com/u/Kaushik_Vikram_Balaji)\
**Post date:** [September 30, 2021, 10:10am UTC](https://community.surveysparrow.com/t/extending-trial-period/1722/3 "2021-09-30T10:10:46Z")

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Hey Michael! We have extended your Trail period. We wish you the best on your ongoing project, and we hope to see you soon. 🙂

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**Author:** ![360seo](https://avatars.discourse-cdn.com/v4/letter/3/779978/32.png) [@360seo](https://community.surveysparrow.com/u/360seo)\
**Post date:** [March 18, 2022, 4:24pm UTC](https://community.surveysparrow.com/t/extending-trial-period/1722/4 "2022-03-18T16:24:09Z")

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can you extend my trial period another 5 days as well, I must test it out a little bit more

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**Author:** ![SurveySparrow\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/community.surveysparrow.com/surveysparrow_support/32/322_2.png) [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Post date:** [March 18, 2022, 4:39pm UTC](https://community.surveysparrow.com/t/extending-trial-period/1722/5 "2022-03-18T16:39:04Z")

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Hi there,

Good day.

We have extended your trial period for 7 days.

Happy Surveying!!