# Deleteing question mean cannot find exisitng survey responses

**URL:** <https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518>\
**Category:** Announcements\
**Created:** [August 1, 2021, 10:56pm UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518 "2021-08-01T22:56:42Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chris](https://avatars.discourse-cdn.com/v4/letter/c/958977/32.png) [@chris](https://community.surveysparrow.com/u/chris)\
**Post date:** [August 1, 2021, 10:56pm UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/1 "2021-08-01T22:56:42Z")

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Hi at end of survey i deleted question to ensure people who went to survey page knew it as closed and to share further information about what next. I can no longer download the the responses and or report. Where is the survey data?  
Thanks Chris

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**Author:** ![marketing](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@marketing](https://community.surveysparrow.com/u/marketing)\
**Post date:** [August 2, 2021, 5:34am UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/2 "2021-08-02T05:34:46Z")

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Hey Chris! Can you elaborate on your question a bit?

Once your survey is closed or deleted, you can no longer receive any responses for that survey. Similarly a deleted question in a survey will not fetch any response. Would you please make sure your survey is up & running? Also, the closed surveys can be directly accessed from your survey dashboard. You can restore it and access the survey results if you wish.

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**Author:** ![chris](https://avatars.discourse-cdn.com/v4/letter/c/958977/32.png) [@chris](https://community.surveysparrow.com/u/chris)\
**Post date:** [August 2, 2021, 6:08am UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/3 "2021-08-02T06:08:11Z")

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Hi

Had a survey run through July

Had 400 plus responses.

I thought I would be smart and delete the questions rather than close it so I could communicate potential respondees what is happening.

However After I deleted every question i now cant download those answered that had already been submitted

The summary shows 422 responses but when look at results say need to create questions

I am happy for you to llok in at the backend

ANy help appreciated

Chris

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**Author:** ![hanan](https://avatars.discourse-cdn.com/v4/letter/h/b77776/32.png) [@hanan](https://community.surveysparrow.com/u/hanan)\
**Post date:** [August 2, 2021, 6:29am UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/5 "2021-08-02T06:29:55Z")

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Hi Chris,

Deleting a question from the survey would lead having the responses attached to it to be deleted as well ☹

Could you help us with the email id & the survey name that you are referring to, we will perform few checks from the backend to see if we can help in anyway 🙂

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**Author:** ![chris](https://avatars.discourse-cdn.com/v4/letter/c/958977/32.png) [@chris](https://community.surveysparrow.com/u/chris)\
**Post date:** [August 2, 2021, 8:22am UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/6 "2021-08-02T08:22:58Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/surveysparrow1/original/1X/4975c0bbfc8ebd9d825e95da83b42b05a0b50fb1.jpeg)  
chris@wda.org.au is the user (Me)  
Atttatched image is the survey name

### Surveys

### Status:

ActiveClosed

Recently Updated

All Types

### Wimmera Southern Mallee Health Services Community Pulse July 2021

#### In Chris . Last modified on August 2nd 2021

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**Author:** ![Jayesh\_Urath](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@Jayesh\_Urath](https://community.surveysparrow.com/u/Jayesh_Urath)\
**Post date:** [August 4, 2021, 6:48am UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/7 "2021-08-04T06:48:16Z")

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Hi Chris,

Trust you are keeping well.

I am raising a ticket to follow up on this issue and share the details, will get in touch with you via ticket.

Cheers  
Jay

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**Author:** ![Jayesh\_Urath](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@Jayesh\_Urath](https://community.surveysparrow.com/u/Jayesh_Urath)\
**Post date:** [August 4, 2021, 1:28pm UTC](https://community.surveysparrow.com/t/deleteing-question-mean-cannot-find-exisitng-survey-responses/1518/8 "2021-08-04T13:28:11Z")

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Hi Chris,

I have responded from the ticket asking for some details, would appreciate if you can share them.

Cheers  
Jay
