Hello everyone! :)
It’s time for another one of our special Ask Me Anything sessions.
Our host is Vipin Thomas, Director of Revenue Operations at SurveySparrow, who will be answering your questions on anything and everything related to Customer Journey Mapping.
He was the Head of Customer Success at Freshworks (formerly Freshdesk), online cloud-based customer service software. With over 16 years of experience in the field, Vipin led a large team that worked on the execution of long-term retention, growth, and advocacy strategy.
He dedicated his efforts to proactively drive customer adoption and seek out opportunities to increase customer loyalty and revenue growth.
Before Freshworks, Vipin worked with MangoApps Inc. for four years as their Senior Manager of Product & Customer Success.
Unlike webinars, this is a simple Q&A session where you can post your questions below at your convenience, and answers will pour in on 23rd September @10 AM EST.