# Announcements

**URL:** https://community.surveysparrow.com/c/announcements/48.md?page=1

[Latest](https://community.surveysparrow.com/latest.md) · [Categories](https://community.surveysparrow.com/categories.md)

**Page:** 2

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## [Integrating Surveysparrow with Freshservice](https://community.surveysparrow.com/t/integrating-surveysparrow-with-freshservice/3008)

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**Author:** [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Replies:** 0\
**Last updated:** [January 6, 2023, 11:40am UTC](https://community.surveysparrow.com/t/integrating-surveysparrow-with-freshservice/3008 "2023-01-06T11:40:21Z")

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Welcome to the community! This week we will be discussing how to integrate Surveysparrow with Freshservice. This is a great way to gather feedback from your users and improve your service. To get started, you will need…

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## [Bipolar Matrix Question Type](https://community.surveysparrow.com/t/bipolar-matrix-question-type/2970)

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**Author:** [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Replies:** 1\
**Last updated:** [December 15, 2022, 6:00am UTC](https://community.surveysparrow.com/t/bipolar-matrix-question-type/2970 "2022-12-15T06:00:17Z")

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Welcome to the future of survey questions - it's here, and it just got a whole lot more interesting! With Bipolar Matrix you can quickly and easily compare two diametrically opposed ideas or concepts on the same scale. G…

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## [Included Opt-Out in SMS share using Twilio](https://community.surveysparrow.com/t/included-opt-out-in-sms-share-using-twilio/2928)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [November 23, 2022, 11:47am UTC](https://community.surveysparrow.com/t/included-opt-out-in-sms-share-using-twilio/2928 "2022-11-23T11:47:15Z")

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We have added the below text to all the SMS at the end. STOP to opt-out. Msg&DataRatesMayApply If the recipient replies with STOP then the corresponding contact will not be sent SMS anywhere from the platform(except …

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## [Workflows in Reputation Management](https://community.surveysparrow.com/t/workflows-in-reputation-management/2920)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [November 22, 2022, 11:16am UTC](https://community.surveysparrow.com/t/workflows-in-reputation-management/2920 "2022-11-22T11:16:47Z")

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If you are handling a lot of reviews on different platforms, it can be difficult to address them all individually. To keep your online reputation intact, set up workflows and automate actions for different events and co…

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## [Checkout Page Update](https://community.surveysparrow.com/t/checkout-page-update/2903)

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**Author:** [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Replies:** 0\
**Last updated:** [November 18, 2022, 12:20pm UTC](https://community.surveysparrow.com/t/checkout-page-update/2903 "2022-11-18T12:20:31Z")

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Hello, All !! New Update On the Check-Out page. We launched a series of add-ons that can be chosen and selected when purchasing a product from us. Available Add-Ons are below: Additional Users Additional Response…

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## [SMS Share - Important Update on recipient consent](https://community.surveysparrow.com/t/sms-share-important-update-on-recipient-consent/2873)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [November 9, 2022, 2:23pm UTC](https://community.surveysparrow.com/t/sms-share-important-update-on-recipient-consent/2873 "2022-11-09T14:23:51Z")

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We have a new update on our Twilio SMS Share :iphone: :iphone: Customers who are using our Twilio (SurveySparrow Twilio account) to send SMS will have to confirm that the recipients have consented to receive SMS and adhe…

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## [How to embed to rect?](https://community.surveysparrow.com/t/how-to-embed-to-rect/2864)

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**Author:** [@ssangyongsports1](https://community.surveysparrow.com/u/ssangyongsports1)\
**Replies:** 3\
**Last updated:** [November 9, 2022, 10:21am UTC](https://community.surveysparrow.com/t/how-to-embed-to-rect/2864 "2022-11-09T10:21:13Z")

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Hello,How to embed surveysparrow to rect?

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## [Release Notes October 2022](https://community.surveysparrow.com/t/release-notes-october-2022/2842)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 28, 2022, 10:50am UTC](https://community.surveysparrow.com/t/release-notes-october-2022/2842 "2022-10-28T10:50:50Z")

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Enhancements & upgrades Enhanced email settings :envelope\_with\_arrow: Boost your open rates by making your emails easily recognizable. Customize your from and reply-to info while sharing emails for surveys and cases. L…

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## [Admin Dashboard in 360 Assessment](https://community.surveysparrow.com/t/admin-dashboard-in-360-assessment/2838)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 27, 2022, 12:07pm UTC](https://community.surveysparrow.com/t/admin-dashboard-in-360-assessment/2838 "2022-10-27T12:07:02Z")

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Admin dashboard in 360 Assessments lets you gather meaningful data about every team in your organization in one place. Advantages: :star: Help you measure and analyze employee competency at team, department, or count…

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## [Hi for the question type 'message' can I make the font smaller? I have a lot to say! I can put \[...\]](https://community.surveysparrow.com/t/hi-for-the-question-type-message-can-i-make-the-font-smaller-i-have-a-lot-to-say-i-can-put/1439)

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**Author:** [@anonymous1](https://community.surveysparrow.com/u/anonymous1)\
**Replies:** 6\
**Last updated:** [October 26, 2022, 5:44am UTC](https://community.surveysparrow.com/t/hi-for-the-question-type-message-can-i-make-the-font-smaller-i-have-a-lot-to-say-i-can-put/1439 "2022-10-26T05:44:22Z")

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Hi for the question type 'message' can I make the font smaller? I have a lot to say! I can put some on the description but there is no way to create spacing and return in that field.

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## [Disable scroll back to the previously answered questions](https://community.surveysparrow.com/t/disable-scroll-back-to-the-previously-answered-questions/2815)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 19, 2022, 9:13am UTC](https://community.surveysparrow.com/t/disable-scroll-back-to-the-previously-answered-questions/2815 "2022-10-19T09:13:01Z")

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The Survey Admin can stop the respondent from changing the previously answered question by enabling this Option. Under the Build section navigate to config and enable Disable scroll back to previously answered question…

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## [New User Onboarding to deliver a personalized experience](https://community.surveysparrow.com/t/new-user-onboarding-to-deliver-a-personalized-experience/2802)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 17, 2022, 7:33am UTC](https://community.surveysparrow.com/t/new-user-onboarding-to-deliver-a-personalized-experience/2802 "2022-10-17T07:33:48Z")

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With this onboarding flow, we’re providing a personalized experience Once account is created, user can choose whether it is for personal or business use. After selecting the relevant choice then the user can choose …

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## [Teams Integration for CX surveys](https://community.surveysparrow.com/t/teams-integration-for-cx-surveys/2787)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 11, 2022, 7:59am UTC](https://community.surveysparrow.com/t/teams-integration-for-cx-surveys/2787 "2022-10-11T07:59:29Z")

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Now Teams Integration is available for CX surveys (CES, CSAT, and NPS). Though this one can share CX survey responses to your preferred team's channel/user whenever someone submits the survey. Additionally, you can v…

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## [Sender Identification in SMS share](https://community.surveysparrow.com/t/sender-identification-in-sms-share/2771)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [October 6, 2022, 5:53am UTC](https://community.surveysparrow.com/t/sender-identification-in-sms-share/2771 "2022-10-06T05:53:57Z")

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Now it is mandatory to add Sender Identification in SMS Share :calling: Note: Applicable for one-time SMS share and Reminder SMS share :wave:t4:

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## [Release Notes September 2022](https://community.surveysparrow.com/t/release-notes-september-2022/2753)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [September 30, 2022, 6:14am UTC](https://community.surveysparrow.com/t/release-notes-september-2022/2753 "2022-09-30T06:14:46Z")

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Enhancements & Upgrades :gift: Workflow to notify 360 Assessment tasks on Asana :bar\_chart: Get reminded of 360 Assessment tasks on Asana. Create tasks whenever employees are nominated or assigned as evaluators on Asana. …

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## [Icon size in questions](https://community.surveysparrow.com/t/icon-size-in-questions/2747)

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**Author:** [@raivis](https://community.surveysparrow.com/u/raivis)\
**Replies:** 1\
**Last updated:** [September 30, 2022, 5:34am UTC](https://community.surveysparrow.com/t/icon-size-in-questions/2747 "2022-09-30T05:34:36Z")

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Hi, i'm truying to change icons in one of the chat surway templates and i can't find the way how to change icon size? I would like to have them small and centred how it is on picture in right side, but i can't find any p…

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## [Record Audio question type for chat surveys](https://community.surveysparrow.com/t/record-audio-question-type-for-chat-surveys/2699)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [September 16, 2022, 6:51am UTC](https://community.surveysparrow.com/t/record-audio-question-type-for-chat-surveys/2699 "2022-09-16T06:51:24Z")

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We have added Record Audio question type to our Chat surveys :star\_struck: :star\_struck: 1. Choose Record Audio from the question bank. Add necessary message. 2. The respondent can record his/her audio by pressing th…

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## [How to do survey?](https://community.surveysparrow.com/t/how-to-do-survey/1375)

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**Author:** [@admin6](https://community.surveysparrow.com/u/admin6)\
**Replies:** 1\
**Last updated:** [May 26, 2021, 6:08am UTC](https://community.surveysparrow.com/t/how-to-do-survey/1375 "2021-05-26T06:08:34Z")

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how to do survey?

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## [Create accessible surveys that are WCAG compliant](https://community.surveysparrow.com/t/create-accessible-surveys-that-are-wcag-compliant/2678)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [September 12, 2022, 6:27am UTC](https://community.surveysparrow.com/t/create-accessible-surveys-that-are-wcag-compliant/2678 "2022-09-12T06:27:33Z")

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What is WCAG compliance? Web Content Accessibility Guidelines (WCAG) AA is the international digital accessibility guideline developed by the World Wide Web Consortium(W3C). WCAG was created to make web content accessibl…

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## [Reputation Management](https://community.surveysparrow.com/t/reputation-management/2604)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [August 23, 2022, 11:04am UTC](https://community.surveysparrow.com/t/reputation-management/2604 "2022-08-23T11:04:58Z")

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Manage online reviews from different platforms to improve your brand reputation. Get centralized access to all your online reviews from Google, and Facebook and manage them using SurveySparrow’s Reputation management. …

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## [Allowing survey participant to set own payment value](https://community.surveysparrow.com/t/allowing-survey-participant-to-set-own-payment-value/2593)

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**Author:** [@iam.burn](https://community.surveysparrow.com/u/iam.burn)\
**Replies:** 4\
**Last updated:** [August 17, 2022, 8:33am UTC](https://community.surveysparrow.com/t/allowing-survey-participant-to-set-own-payment-value/2593 "2022-08-17T08:33:53Z")

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Hi everyone I'm testing out Survey Sparrow at the moment to see if it will be a suitable replacement for SurveyMonkey. As an organisation, we would like to allow our service users to make a donation at the end of the s…

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## [Code at ease 🧑🏽‍💻!](https://community.surveysparrow.com/t/code-at-ease/2569)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [August 10, 2022, 7:33am UTC](https://community.surveysparrow.com/t/code-at-ease/2569 "2022-08-10T07:33:46Z")

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Hey there! We have built a “playground” :playground\_slide: for you :slight\_smile: Yes, you heard that right. As you enjoy SurveySparrow’s New product UI update, we have refurbished the developer’s portal. The API d…

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## [Brand New SurveySparrow UI](https://community.surveysparrow.com/t/brand-new-surveysparrow-ui/2492)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 5\
**Last updated:** [August 5, 2022, 5:21am UTC](https://community.surveysparrow.com/t/brand-new-surveysparrow-ui/2492 "2022-08-05T05:21:31Z")

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Brand New SurveySparrow UI awaits you :rocket:! We are refining our platform to make it easier for you to organize your data. Let’s address first things first :drum:. “Are the changes going to affect my data?” Nope! A…

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## [Visualize all your survey data to get actionable insights with Google Data Studio](https://community.surveysparrow.com/t/visualize-all-your-survey-data-to-get-actionable-insights-with-google-data-studio/2478)

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**Author:** [@SurveySparrow\_Support](https://community.surveysparrow.com/u/SurveySparrow_Support)\
**Replies:** 1\
**Last updated:** [July 22, 2022, 12:28pm UTC](https://community.surveysparrow.com/t/visualize-all-your-survey-data-to-get-actionable-insights-with-google-data-studio/2478 "2022-07-22T12:28:24Z")

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Visualize all your survey data to get actionable insights using Google Data Studio. Advantages Create interactive visualizations using Data Studio drag and drop functionalities quickly. Deeper insights let you m…

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## [SurveySparrow Flutter SDK launch](https://community.surveysparrow.com/t/surveysparrow-flutter-sdk-launch/2472)

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**Author:** [@Wahab](https://community.surveysparrow.com/u/Wahab)\
**Replies:** 0\
**Last updated:** [July 20, 2022, 11:53am UTC](https://community.surveysparrow.com/t/surveysparrow-flutter-sdk-launch/2472 "2022-07-20T11:53:52Z")

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Sparrow Flutters Faster :money\_with\_wings:! Have you folks felt the momentary annoyance when there’s a delay in app screen loading?:expressionless: Well, let me introduce you to Flutter, an amazing framework for develo…

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## [Release Notes January](https://community.surveysparrow.com/t/release-notes-january/1450)

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**Author:** [@kaushikb](https://community.surveysparrow.com/u/kaushikb)\
**Replies:** 0\
**Last updated:** [January 19, 2021, 8:54am UTC](https://community.surveysparrow.com/t/release-notes-january/1450 "2021-01-19T08:54:09Z")

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Happy 2021! Yayyy! We’ve stepped into another year and we wish you abundance of real love, good health, & unlimited possibilities. Here’s to new beginnings & more shared successes! 🎉 What just got better What good is a…

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## [Release Notes December](https://community.surveysparrow.com/t/release-notes-december/1451)

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**Author:** [@kaushikb](https://community.surveysparrow.com/u/kaushikb)\
**Replies:** 0\
**Last updated:** [December 10, 2020, 1:26pm UTC](https://community.surveysparrow.com/t/release-notes-december/1451 "2020-12-10T13:26:02Z")

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Seasons Greetings! 2020 is coming to an end. SurveySparrow, as a brand, had a rollercoaster of a year. We had some major product announcements, won over more customers, and more. We won the Red Herring’s Top 100 in North…

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## [Release Notes November](https://community.surveysparrow.com/t/release-notes-november/1453)

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**Author:** [@kaushikb](https://community.surveysparrow.com/u/kaushikb)\
**Replies:** 0\
**Last updated:** [November 9, 2020, 5:20am UTC](https://community.surveysparrow.com/t/release-notes-november/1453 "2020-11-09T05:20:57Z")

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The world has changed, and we have a ‘new normal’ in place. The whole year has been nothing short of a roller coaster ride. And we don’t want to wait till Thanksgiving to let you know how grateful we’re for you - Can’t s…

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## [How do you translate a survey into different languages?](https://community.surveysparrow.com/t/how-do-you-translate-a-survey-into-different-languages/1417)

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**Author:** [@anonymous1](https://community.surveysparrow.com/u/anonymous1)\
**Replies:** 1\
**Last updated:** [September 1, 2020, 2:42pm UTC](https://community.surveysparrow.com/t/how-do-you-translate-a-survey-into-different-languages/1417 "2020-09-01T14:42:36Z")

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How do you translate a survey into different languages?

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## [How do you change the OpenGraph image thats posted when adding a link to Facebook?](https://community.surveysparrow.com/t/how-do-you-change-the-opengraph-image-thats-posted-when-adding-a-link-to-facebook/1408)

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**Author:** [@jcoppola](https://community.surveysparrow.com/u/jcoppola)\
**Replies:** 1\
**Last updated:** [October 5, 2020, 2:38pm UTC](https://community.surveysparrow.com/t/how-do-you-change-the-opengraph-image-thats-posted-when-adding-a-link-to-facebook/1408 "2020-10-05T14:38:22Z")

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How do you change the OpenGraph image thats posted when adding a link to Facebook?

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